Water Mitigation and Water Damage Restoration in Baltimore & Westminster Areas

If you have experienced water damage to your home or property, it is important to act quickly to prevent further damage and begin the restoration process. Here are some general steps you can take:

1. Stop the source of water: If possible, turn off the water source that is causing the damage.
2. Document the damage: Take photos or videos of the damage to provide to your insurance company.
3. Call a professional water damage restoration company: A professional restoration company can assess the damage, create a restoration plan, and begin the restoration process quickly. Contacting a restoration company first can help mitigate the damage and prevent further loss.
4. Contact your insurance company: After contacting the restoration company, notify your insurance company of the damage and initiate the claims process. Your restoration company can assist you in documenting the damage for your insurance claim. It is generally recommended to contact a restoration company first before your insurance company. This is because a restoration company can start the mitigation process immediately and help to minimize the damage.

On average, water mitigation cost can be $5,000 - $7,000 but dramatically depends on the severity of the damage and the water source. Because there are so many variables related to water damage, it would be best to have us write an estimate to understand the damage before filing an insurance claim. Therefore, we will utilize moisture meters to locate and document the areas of impact that are not visible.

On average, the mitigation process will take 3-7 days. During the mitigation, some equipment will run while we are not on site. This equipment will clean the air and dry wet materials. Being that every job is different due to size and materials affected can impact the timeline of the mitigation process. Having an estimate written and planning any rebuild (if needed) will give a better idea of how long the project will take to complete. Ultimately, we aim to complete the mitigation process as fast as possible while maintaining very high standards by completing the job correctly within IICRC, OSHA, and EPA standards.

If your insurance declines coverage for your loss, it would be best to confirm your coverage to ensure it is accurate based on your policy by speaking with a supervisor and your agent. If you confirm coverage and are still being denied, you will still have a few options utilizing one of our payment plans or taking out a loan with your bank. We are always willing to work with many financial situations.

Water damage in a home can lead to a variety of health concerns. Some of the most common health risks associated with water damage in a home include the following:

• Mold growth - water damage often creates the perfect environment for mold to grow, which can lead to respiratory problems, allergies, and asthma.
• Bacterial infections - standing water from water damage can harbor bacteria, leading to infections and illness.
• Chemical exposure - if the water damage was caused by a chemical spill, the chemicals in the water could pose a severe health risk.
• Structural damage - water damage can weaken the structural integrity of a home, which can lead to accidents and injuries.

It is essential to address water damage quickly to minimize these health risks. Consulting with professionals who specialize in water damage restoration is recommended.

In most cases, it is safe for you to remain at the property during the mitigation of water damage. However, there are some situations where it may be necessary to temporarily vacate the property, such as:

1. If the water damage has caused structural damage that makes the property unsafe to occupy.
2. If the water damage has caused electrical hazards, such as exposed wires or damage to electrical outlets.
3. If the water damage has caused a sewage backup or other biohazardous contamination that poses a health risk.
4. If the mitigation process requires the use of harsh chemicals or equipment that could pose a danger to your health, such as industrial-strength fans or dehumidifiers.

In most cases, the mitigation company will be able to advise you on whether it is safe to remain in the property during the cleanup process. If you do choose to remain at the property, it's important to follow any safety instructions provided by the mitigation company, such as wearing protective equipment and avoiding any areas that have been cordoned off for safety reasons.

We recommend that you remove any jewelry, medication, and firearms if it is safe and possible. If there is a safety issue at the property, please feel free to ask one of our managers or the lead technician onsite to retrieve those items and bring them directly to you. We will be happy to photograph and move or dispose of most other contents if needed. Some items may require unique companies to handle those items, such as pianos and billiards.

We come prepared to start most types of jobs the same day.

It is always best to take your own photos, but we will document with photos and notes as well, and all this information will be provided to you when we complete the mitigation process. 

We will document the process and provide you with the necessary information to file an insurance claim, we cannot file the claim on their behalf. It is ultimately your responsibility to file the claim with your insurance company.

However, we can work with the insurance company once the claim has been filed and assist in providing them with the necessary documentation, such as photos, invoices, and reports, to support the claim. We can also communicate with the insurance adjuster and provide them with updates on the progress of the mitigation work and answer any questions they may have about the process.

It is important for you to understand that you are ultimately responsible for communicating with your insurance company and ensuring that all necessary information and documentation is provided to support the claim. We are here to provide support and assistance throughout the process, but ultimately, you must take the lead in filing and managing the insurance claim.

The time it takes to dry a house that has water damage can vary depending on several factors, including the severity of the damage, the type of water involved, the affected materials, and the drying equipment used.

In general, it can take anywhere from a few days to several weeks for a house to fully dry out after water damage. Here are some factors that can affect the drying time:

• Type of water: If the water damage is caused by clean water, such as from a broken water supply line, it can be easier and faster to dry out compared to damage caused by contaminated water, such as sewage backup or floodwaters.
• Engineering Controls: Engineering controls such as containments can be built to target the affected area. This will shrink the drying chamber which will help the equipment dry the affected building materials at a faster rate.
• Severity of the damage: The more extensive the water damage, the longer it will take to dry out. Water can seep into walls, floors, and other building materials, which can prolong the drying process.
• Affected materials: Different materials dry at different rates. For example, carpet and drywall can take longer to dry compared to hardwood floors or concrete.
• Drying equipment: The use of specialized equipment such as dehumidifiers, air movers, and heaters can help speed up the drying process.

It is important to note that proper drying is crucial to prevent mold growth and further damage to the structure of the house. A professional water damage restoration company can assess the damage, determine the best drying approach, and monitor the drying process to ensure the house is thoroughly dried.

If you have experienced water damage to your home or property, the first step is to schedule a professional water damage restoration company. A restoration company can assess the damage, create a restoration plan, and begin the restoration process quickly. Here are some general steps you can take before contacting your insurance company:

1. Stop the source of water: If possible, turn off the water source that is causing the damage.
2. Document the damage: Take photos or videos of the damage to provide to your insurance company.
3. Contact the restoration company: Schedule a professional water damage restoration company to assess the damage and begin the restoration process. While it is important to contact your insurance company to report the damage and initiate the claims process, it is recommended to schedule a restoration company first. By contacting a restoration company first, you can ensure that the restoration process begins quickly and minimize further damage to your property.

It is important to know that while your insurance company may have a list of preferred vendors for restoration work, you are not required to use them. It is ultimately your decision to choose any licensed and qualified restoration company to perform the work in your home.

We recommend considering the potential downsides of using a preferred vendor, as they may be incentivized to cut costs and work in favor of the insurance company rather than prioritizing your needs as a customer. It is important to weigh these factors against your desire for quality work and a restoration process that aligns with your goals and needs.

Before choosing a restoration company, it is important to do your research and choose a reputable company with experience in water damage restoration. You can ask for referrals from friends or family, read online reviews, or check with professional organizations such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) for a list of certified restoration companies in your area.

Ultimately, the choice of restoration company is up to you, but it is important to communicate with your insurance company throughout the process to ensure that you are meeting their requirements and maximizing your coverage.

The average mitigation cost of water damage in a home can vary widely depending on several factors, including the severity of the damage, the type of water involved, the affected materials, and the location of the property.

Here are some estimated costs for water damage mitigation:

• Minor water damage, such as from a leaking pipe or small appliance malfunction, can cost anywhere from $1,000 to $3,000.
• Moderate water damage, such as from a burst pipe or appliance overflow, can cost between $3,000 to $8,000.
• Severe water damage, such as from a flood or sewage backup, can cost upwards of $10,000 or more.

It is important to note that these are just estimates, and the actual cost of mitigation can vary based on the specific circumstances of your situation. Other factors that can impact the cost of mitigation include the amount of water involved, the type of materials affected, the need for mold remediation, and the cost of any necessary repairs or reconstruction.

Additionally, insurance coverage can impact the cost of mitigation. If the damage is covered by your insurance policy, your out-of-pocket costs may be lower, but you may still be responsible for paying deductibles or any costs that exceed your policy limits.

It is recommended to contact a professional water damage restoration company to assess the damage and provide an accurate estimate for mitigation costs.

If your insurance company issues you a claim number, it means that your claim has been opened and that an adjuster will be assigned to assess the damage and determine coverage. However, it does not necessarily mean that the entire claim will be fully covered under your policy.

There are several factors that could affect coverage for a water damage claim, including:

1. Cause of the damage: Insurance policies typically cover water damage caused by sudden and accidental events, such as burst pipes, appliance malfunctions, or storms. However, damage caused by neglect, wear and tear, or gradual deterioration may not be covered.
2. Type of water: Water damage caused by clean water, such as from a broken pipe, is generally covered under most standard homeowner’s policies. However, damage caused by contaminated water, such as from a sewage backup, may not be covered without additional coverage.
3. Policy limits: Every insurance policy has limits on the amount of coverage it provides. Make sure to review your policy limits to ensure that you have adequate coverage for your needs.
4. Deductible: Your insurance policy may have a deductible, which is the amount you will need to pay out of pocket before your insurance coverage kicks in.
5. Exclusions: Insurance policies may have exclusions that specifically exclude certain types of damage from coverage. For example, some policies may exclude coverage for mold damage.

It is important to review your insurance policy and speak with your insurance agent or adjuster to fully understand what is and is not covered under your policy. Keep in mind that even if your claim is fully covered, you may still be responsible for paying your deductible and any costs that exceed your policy limits.

It is generally not recommended to wait on cleaning up water damage in your home, even if your insurance company has requested that you do so. Here are a few reasons why:

1. Mold growth: Water damage can quickly lead to mold growth, which can cause additional damage to your home and may pose health risks to you and your family. Waiting to clean up the water damage can allow mold to grow and spread, making the restoration process more complicated and expensive.
2. Further damage: Water damage can continue to cause damage to your home and belongings the longer it goes untreated. Waiting to clean up the water damage can increase the risk of further damage to your floors, walls, and personal property.
3. Insurance coverage: Your insurance policy may require you to take reasonable steps to prevent further damage. Waiting to clean up the water damage may be seen as a failure to mitigate the damage, which could impact your insurance coverage.
4. Personal safety: Standing water can pose a safety hazard, as it can increase the risk of slips and falls. Additionally, if the water is contaminated, it could pose a health risk to you and your family.

It is recommended to take immediate action to clean up any water damage in your home to prevent further damage and ensure the safety of your family. You can document the damage by taking photos and videos and keep any receipts for expenses related to the cleanup and restoration process. Contacting a professional water damage restoration company can also help ensure that the cleanup and restoration process is done correctly and safely.

You can still work with your insurance company to assess the damage and determine coverage, even if you have already begun the cleanup process. Just be sure to keep your insurance adjuster informed and provide them with any documentation they may need to process your claim.

There are a few options available to you:

1. Hire a separate contractor: You can hire a separate contractor to perform the necessary reconstruction work. Make sure to get multiple quotes and check references before hiring a contractor.
2. Ask your insurance company for a referral: Your insurance company may have a list of preferred contractors that they work with for reconstruction work. While you are not required to use one of their preferred contractors, it may make the process smoother as the contractor will already be familiar with your insurance company's procedures.
3. Do it yourself: If you are handy and have experience with home repairs, you may be able to perform the reconstruction work yourself. Keep in mind that this can be time-consuming and may require specialized tools and materials.
4. Use a general contractor: If you do not want to coordinate with multiple contractors, you can hire a general contractor who can handle both the mitigation and reconstruction work. However, keep in mind that general contractors may have higher fees than specialized contractors.

When choosing a contractor, make sure to ask for proof of insurance and any necessary licenses or permits. It's also important to get a written contract that outlines the scope of the work, timelines, and costs.

There are several types of equipment used during the mitigation of water damage, depending on the extent and severity of the damage. Here are some examples:

1. Extractors: These are machines used to remove standing water and excess moisture from carpets, floors, and other surfaces. There are different types of extractors, including truck-mounted extractors, portable extractors, and submersible pumps.
2. Air movers: These are powerful fans that create high-velocity air flow to help dry wet surfaces and accelerate the evaporation process.
3. Dehumidifiers: These are machines that remove excess moisture from the air and help control humidity levels in the affected area. They come in different sizes and capacities, depending on the extent of the water damage.
4. Moisture meters: These are specialized tools used to measure the moisture content of various materials, including walls, floors, and other surfaces. They help to identify areas that are still damp and need further drying.
5. Infrared cameras: These are used to detect hidden moisture behind walls, under floors, and in other hard-to-reach areas. They work by detecting temperature differences in the affected area.
6. HEPA air scrubbers: These machines help to improve indoor air quality by removing contaminants, such as mold spores and bacteria, from the air.
7. Personal protective equipment (PPE): This includes items such as gloves, masks, and safety goggles, which are worn by technicians to protect them from exposure to sewage, mold, and other hazards during the mitigation process.

These are just some examples of the equipment used during the mitigation of water damage. The specific equipment used will depend on the type and extent of the damage.

An air filtration device, also known as an air scrubber, with a HEPA filter is a specialized piece of equipment that is designed to remove airborne contaminants from the air. During water damage mitigation, it is important to use a HEPA air scrubber for several reasons:

1. Control airborne contaminants: Water damage can create a breeding ground for mold and other harmful microorganisms, which can then spread throughout the affected area via the air. A HEPA air scrubber is capable of removing mold spores, bacteria, and other allergens from the air, helping to control the spread of these contaminants.
2. Improve indoor air quality: When water damage occurs, the air inside the affected property can become stale and stagnant. A HEPA air scrubber helps to circulate the air and remove contaminants, improving indoor air quality and creating a safer and healthier environment for occupants.
3. Reduce risk of health problems: Exposure to airborne contaminants can cause a range of health problems, including respiratory issues, allergies, and asthma. By removing these contaminants from the air, a HEPA air scrubber can help to reduce the risk of these health problems.
4. Control odors: Water damage can cause unpleasant odors to develop in the affected area. A HEPA air scrubber helps to remove these odors from the air, improving indoor air quality and creating a more pleasant environment for occupants.
5. Reduce spread of dust and debris: During the mitigation process, dust and debris can be stirred up and spread throughout the affected area. A HEPA air scrubber helps to capture these particles, reducing the spread of dust and debris and creating a cleaner and safer environment for occupants and technicians.

Overall, using a HEPA air scrubber during water damage mitigation is an important step in creating a safe and healthy environment for all involved.

A dehumidifier is an essential piece of equipment used in water damage mitigation for several reasons:

1. Control humidity levels: When water damage occurs, the air in the affected area becomes saturated with moisture. A dehumidifier helps to remove this excess moisture from the air, lowering humidity levels and preventing further damage to the property.
2. Prevent mold growth: Mold can begin to grow within 24-48 hours after water damage occurs and thrives in moist environments. By removing excess moisture from the air, a dehumidifier can help to prevent mold growth and reduce the risk of related health problems.
3. Protect property and belongings: Excess moisture in the air can damage structural materials, furniture, and other belongings. By removing this excess moisture, a dehumidifier helps to protect these items and prevent further damage.
4. Speed up the drying process: Water damage mitigation is a time-sensitive process, and the faster excess moisture is removed from the affected area, the better. A dehumidifier helps to speed up the drying process, allowing for a quicker and more effective mitigation process.

Overall, using a dehumidifier during water damage mitigation is critical for controlling humidity levels, preventing mold growth, protecting property and belongings, and speeding up the drying process.

Water damage and flood damage are similar in that they both involve unwanted water in a property, but they differ in their causes and how they are typically covered by insurance.

Water damage typically refers to water that enters a property due to internal factors, such as burst pipes, leaky roofs, or malfunctioning appliances. This type of damage is generally covered by most homeowner's insurance policies.

Flood damage, on the other hand, refers to water that enters a property due to external factors, such as heavy rain, storm surge, or rising bodies of water. This type of damage is typically not covered by standard homeowner's insurance policies and requires a separate flood insurance policy.

Flood insurance is typically provided by the National Flood Insurance Program (NFIP), which is a government program that provides coverage for flood damage. Homeowners can also purchase additional flood insurance through private insurance companies. It's important to note that there is typically a waiting period before flood insurance coverage takes effect, so it's important to purchase coverage before a flood event occurs.

Flood damage is typically not covered by a standard homeowner's insurance policy. A separate flood insurance policy is typically required to cover damages caused by flooding, which is usually purchased through the National Flood Insurance Program (NFIP) or a private insurance company. It is important to check with your insurance provider to determine what coverage you have and if you need to purchase additional flood insurance.

Flood water can pose significant health risks to individuals who come into contact with it. According to the IICRC and EPA, flood water can contain harmful contaminants such as bacteria, viruses, parasites, and other microorganisms, as well as chemicals and hazardous materials. Exposure to these contaminants can lead to a range of health issues, including:

1. Gastrointestinal problems: Flood water can contain fecal matter and other harmful bacteria that can cause diarrhea, nausea, vomiting, and other gastrointestinal issues.
2. Respiratory problems: Flood water can also contain mold, fungi, and other allergens that can trigger respiratory problems, such as asthma and allergies.
3. Skin irritation: Contact with flood water can cause skin irritation, rashes, and infections.
4. Infectious diseases: Flood water can transmit infectious diseases, such as typhoid fever, hepatitis A, and tetanus.
5. Chemical exposure: Flood water can also contain hazardous chemicals, such as gasoline and oil, that can cause serious health issues if ingested or inhaled.

It is important to take precautions when dealing with flood water, including wearing protective gear such as gloves, goggles, and masks, and seeking medical attention if you develop any symptoms after exposure.