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24/7 Emergency Response — Call Now: (410) 840-0422 — We're dispatching teams right now

A burst pipe, failed water heater, or backed-up main line rarely waits for business hours, and every minute that water keeps running raises the risk of structural damage, mold, and ruined belongings. Clean Sweep Enterprises' Emergency Plumbing Concierge is built for exactly those moments: a single phone call connects you to a coordinator who dispatches a licensed plumber to stop the source, then keeps the restoration moving so a small leak never becomes a major rebuild. We answer the phone 24/7, every day of the year, across Central Maryland.

As a woman-owned, IICRC-certified disaster-restoration company serving the region since 1991, we approach plumbing emergencies differently than a stand-alone plumber. The plumbing repair stops the water, but the water already in your walls, subfloor, and cabinets is a restoration problem. Our concierge model bridges that gap: we coordinate the licensed plumbing fix and the immediate water mitigation under one point of contact, so there is no scramble to find a second company after the leak is patched and no finger-pointing over who handles the damage.

We also take care of the documentation most homeowners dread. Our team documents the loss properly from the first visit, photographs the source and affected areas, and communicates directly with your carrier and adjuster so your claim is supported with the evidence it needs. You stay informed and in control while we manage the moving parts, from the initial shut-off through verified dry-out and clearance.

What Our Emergency Plumbing Service Includes

  • 24/7 emergency dispatch and same-day response across Central Maryland
  • Licensed plumber to locate and stop the active leak or failure
  • Emergency water shut-off and source containment
  • Truck-mounted water extraction from floors, carpet, and standing areas
  • Structural drying with air movers and commercial dehumidifiers
  • Burst pipe, failed water heater, and supply-line repairs
  • Sewage and main-line backup cleanup and sanitization
  • Insurance documentation, photos, and direct adjuster coordination

Common Causes

  • Burst & leaking pipes
  • Water heater failures
  • Sewer & drain clogs
  • Fixture & supply-line breaks

Our Process

1
Single-call dispatch of plumber + mitigation crew
2
Leak source diagnosis & water shutoff
3
Emergency plumbing repair
4
Water-damage mitigation & drying

Cost & Timeline

Typical cost: Service call + parts; mitigation billed to insurance when covered. Timeline: Same-day response; repairs as needed. See the full Emergency Plumbing cost guide →

Frequently Asked Questions

Shut off the water at the source if you can reach the fixture valve, or close the main shut-off (usually near where the water line enters the house or by the water meter). Turn off electricity to any area where water is near outlets or fixtures, move valuables off the floor, and avoid walking through standing water that may be contaminated. Then call us - we will talk you through it on the phone while the plumber is en route.
Yes. Plumbing emergencies do not keep a schedule, so we staff our line around the clock, every day of the year. A live coordinator takes your call, gathers the details, and dispatches help immediately rather than putting you in a voicemail queue until morning.
In most cases, sudden and accidental water damage - a burst pipe or a failed water heater - is covered by a standard Maryland homeowners policy, while gradual leaks from long-deferred maintenance often are not. Sewer backups usually require a separate endorsement. We document the loss thoroughly from the first visit and coordinate directly with your adjuster, but your specific coverage and deductible are set by your policy, so we always recommend confirming the details with your carrier.
A plumber stops the leak, but the water already in your drywall, subfloor, and cabinets is what causes mold and rot if it is not dried properly. Our concierge model handles both the licensed repair and the restoration under one point of contact, so you are not left finding a second company after the pipe is fixed - and there is no dispute over who owns the damage.
The plumbing source is typically stopped on the first visit. Structural drying usually runs three to five days with air movers and dehumidifiers in place, and we monitor moisture levels daily until materials are confirmed dry. Any rebuild work - replacing drywall, flooring, or cabinetry - is performed by your chosen rebuild contractor once our drying is complete and verified, and that timeline depends on their scope and material availability.
Sewage and main-line backups are Category 3 - black water - and carry bacteria and pathogens that make DIY cleanup genuinely unsafe. Porous materials it touches, like carpet and drywall, usually have to be removed and disposed of rather than cleaned. Our IICRC-certified technicians handle it with proper protective equipment, antimicrobial treatment, and sanitization to make the space safe again.

Emergency Plumbing Near You

We provide emergency plumbing 24/7 across Central Maryland. See all the communities we serve →

Need Emergency Plumbing?

Call our 24/7 emergency line or request a free estimate.

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